I must strongly disagree with Skynyrd. I emailed Hapur asking about price, size and skull size choice and received an email the same day advising that he would need to know what I want engraved and which skull size (of two) and he provided pictures of the skulls to choose from. I took about a week to get to the local jewelry store to get my finger measured so no fault of Hapurs and then emailed him that i need a size 12.5 and what I wanted engraved and sent payment Monday. Monday afternoon he emailed back that he had received my payment and info and would mail my ring Thursday. Yesterday, only two days after payment, he sent me an email that my ring would go out today and included a picture of the engraving on my ring. Absolutely communicative and awesome. I cannot wait to get it. smile