The collecting fraternity is self protective and close knit...many collectors are fearful of saying something negative about a dealer even when they have a bad experience...also there are two sides to every story. I have been an active collector in Third Reich since 1982. I have, in the past 32 years sold a lot of things to many dealers and collectors, hundreds of items, some pretty top shelf. I have had zero complaints and zero returns. I have sold to many forum members. Although no one is perfect and even the best can be fooled from time to time it is how one reacts as a dealer to these "situations" and the customer service that matters. You live or die by your reputation in this hobby and at the end of the day, regardless of how many haters or lovers or detractors/supporters you might have, only you , the individual is responsible for his reputation...cheers and regards, Ryan
